FAQs

Are there ID or minimum age requirements to enter the event?
Yes, 18+.  Valid ID/Proof of Age card to be shown on entry.

Cash? Card? Cheques? IOU's?
This is a 100% CASHLESS event.  All drink, food, merch and bottle sales will operate though eftpos tap and go facilities. 

What's included in my ticket?
Entry to the festival, the best seats in the house to see the Opera House, harbour and VIVID lights, a welcome sample of Mr Black, cold brew coffee tastings, masterclasses & presentations, DJs, live music, interactive exhibitions and a bloody great time.

What does the ticket with Mr Black Bottle mean?
It means you my friend, are lucky AND smart.  You'll not only get entry to the festival and what's listed above, but also a 700ml bottle of Mr Black, for $30 instead of $60.  We'll have it ready for you to collect on your way out of the festival. DEAL!

What's the main event and why so wow much money?
Friday and Saturday night evening sessions are our piece de la resistance in the Caffeine Festival crown.  Not only do you get everything that's included in a normal ticket, expect to have every single one of your senses [and maybe mind] blown away with live entertainment, interactive performances and immersive experiences. 

I'm Vegetarian / Vegan / GF / DF / etc. What can I eat?
There will be an offering of vegetarian and vegan food items: Burgers, antipasto snack plates, bakery treats, vegan gelato and nut mylk drinks. Did you know, Mr Black is also 100% Vegan. PREACH.

Are all the drinks caffeinated?
No.  We don't want you bouncing off the walls (too much). About half of the drinks will have a hit of caffeine in them.  There will also be non-caffeinated cocktails, spirit & mixer cocktail options, plus beer and wine.

What's the refund policy?
Sorry, there are no refunds, though tickets are transferable. No need to contact us, just give it to a mate! 

Is my ticket transferable to another session?
If the other session isn't sold out, we'll do our best to swap your ticket. Email hello@caffeinefest.com.au

Can I give my ticket to a friend?
Not sure why you'd want to do that, but fine. Just email it to them.

What are my transport/parking options for getting to and from the event?
Public Transport all the way. Ferry, Train or Bus it to Circular Quay/The Rocks.  Don't drive, you'll never find a park and if you do, it'll be in a parking station that will mean a remortgage of your home. Note there are significant road closures during VIVID.  Check out https://www.vividsydney.com/transport for more info.

Accessibility.
It's a nice easy roll from Circular Quay or George St, the festival is on the ground level of OPT and there's lift access to accessible bathrooms.

Do I have to bring my printed ticket to the event?
Nope! Just have the ticket barcode displayed on your mobile device with the brightness turned up when you get to the festival entry.

You won't believe it, but I have even MORE questions. How do I get in touch?
hello@caffeinefest.com.au